Privacy Policy
Effective date: November 3, 2026
The Happy Housekeeper and Company respects your privacy. This policy explains how information may be collected and used when you visit this website, contact us, or submit a service request. Questions or requests can be sent to contact@hhcmanagement.com.
Information you choose to provide
If you submit a service request or contact us, we may receive the information you enter, such as your name, email address, optional phone number, city or area, service of interest, and project details. Please provide only information needed to respond to your inquiry. Do not submit passwords, payment-card details, government identification numbers, medical information, or other sensitive information through a general inquiry form.
How we use information
We use submitted information to review and respond to inquiries, communicate about requested services, assess the general scope of a project, coordinate follow-up, maintain business records, protect the website, and meet legal obligations. Information submitted through the service-request form may be stored in the website's service-request system and emailed to our business contact address so we can respond.
Optional AI chat assistant
When you use the AI chat on this website, the questions you type and a limited amount of the same chat's recent messages are sent to our AI service provider to generate replies. Chat messages are not automatically submitted as service requests, and the assistant cannot book appointments. The website applies usage limits using one-way-hashed technical identifiers to protect the service. Chat messages are not saved by the website as a customer account transcript, although the AI and hosting providers may process and retain technical or conversation data according to their practices. AI answers can be inaccurate. Please do not submit passwords, payment information, precise personal identifiers, medical information or other sensitive details in chat. Use the request-service form when you want our team to receive an inquiry.
Website and service providers
This website is hosted and operated using Floot infrastructure. Providers supporting hosting, data storage, security, and request-notification delivery may process information as needed to provide those functions. We do not control the independent privacy practices of third-party providers.
Cookies and technical information
The website or its hosting infrastructure may use essential technical data or similar technologies to operate, protect, and improve the service. Your browser may also provide basic technical information such as browser type, device, and request details. We do not describe optional advertising or analytics tracking here as enabled unless it is actually configured on the site. Browser settings may allow you to control some cookies, although blocking essential technologies can affect site functionality.
Request-source information
To understand which services and website pages lead to inquiries, this site keeps the last recognized main public page you viewed in this browser tab using session storage. If you submit a service request, that page path is saved with the request along with any optional answer about how you found HHC. This feature does not record query strings, your full browsing history or other websites. Private reports show inquiry totals by service, referral answer and source page. Blocking browser storage does not prevent you from requesting service.
When information may be shared
We do not sell personal information submitted through our service-request form. We may share the minimum information reasonably needed with service providers who help operate our website and communications, when you ask us to coordinate a service, when you direct us to share it, or when disclosure is required to comply with law or protect rights, safety, and security. We do not publish private service-request details on this website.
Retention and security
We keep information for as long as reasonably needed to respond to requests, maintain appropriate business records, resolve issues, and meet legal requirements. No website or electronic storage system can be guaranteed completely secure, but access to service-request records is intended to be restricted to authorized business use.
Your choices and requests
You may contact us to ask about, correct, or request deletion of information you submitted. We will review the request and respond as appropriate, subject to applicable legal, contractual, and operational requirements. Contact contact@hhcmanagement.com. If you do not want information stored and emailed to us, please do not submit the service-request form.
Children's privacy
This website is intended for people seeking home services, not for children. Please do not knowingly submit personal information about a child through a general service inquiry.
Links to other websites
This website may link to social media, shopping platforms, or other third-party websites. Those services operate under their own terms and privacy policies. This policy applies to information handled through this website, not information collected directly by those other services.
Changes to this policy
We may update this policy as the website or our practices change. The effective date at the top identifies the current version. Material changes will be reflected on this page.
Contact
The Happy Housekeeper and Company
Email: contact@hhcmanagement.com
Website: www.hhcmanagement.com